Say aloha to an upgraded flying experience when traveling withHawaiian Airlines.
On Monday, the Honolulu-based carrier officially unveiled the cabins for its new Boeing 787-9 Dreamliners, which will start entering the fleet in November.
The business-class cabin features an all-new seat for Hawaiian, dubbed the Leihoku Suite. Meanwhile, the economy cabin features amenities that should make for a more comfortable ride, including seatback screens, power ports and more.
A handful of other nose-to-tail touches will undoubtedly make this plane the flagship in Hawaiian’s fleet.
With12 Boeing 787-9 Dreamlinerson order, you’ll soon see these fuel-efficient planes crisscrossing the Pacific to destinations across the mainland and Asia.
Here’s everything you need to know about Hawaiian’s new Dreamliners.
Business class on Hawaiian’s Boeing 787 Dreamliner
When its Dreamliners enter service, Hawaiian Airlines will finally offer atop-notch business-class product. These twin-aisle jets will feature 34 business-class suites spread across seven rows in a 1-2-1 configuration.
Hawaiian went with Adient Aerospace's Ascent product for its business-class cabin; the carrier is marketing it as the Leihoku, or garland of stars, suite.
Though Hawaiian is being touted as the launch customer for this new product, Qatar Airways actually already flies these suiteson board its Boeing 787-9 Dreamliners. (Hawaiian was supposed to be the first airline to fly the Ascent product, but delivery delays meant that Qatar beat it to the punch.)
In fact, I've flown the Ascent product on Qatar's Dreamliners, and it's asupremely comfortable pod, especially once the sliding doors are closed.
Perhaps most interestingly, the product blends an outward- and inward-facing layout across the cabin. The window pods face away from the aisle to maximize privacy, while the center seats face each other.
Though this layout may not be desirable in markets with lots of solo flyers, it actually works perfectly for Hawaiian's leisure-focused demographic.
That's because most of the carrier's flyers aren't traveling for business. "We have a lot more couples, we've got a lot more families, we have a lot more women actually in the business-class cabin," Avi Mannis, chief marketing and communications officer at Hawaiian Airlines, said in an interview with TPG.
The center seats in this product are going to be perfect for the carrier's demographic, Mannis added. Flyers can lower the three-tiered privacy partition to the floor. Once the suite doors are closed, they can "create this really lovely living room experience for two people traveling together ... we think that's going to be incredibly appealing for our market," he said.
Other amenities include an 18-inch entertainment screen (loaded with Panasonic software), universal AC, USB-A and USB-C outlets and Qi wireless charging pads.
When it's time to rest, each seat converts into a fully lie-flat bed. Better yet, Hawaiian even installed starry ceiling lights above the business-class cabin to enhance the sleep experience on its Dreamliners. This is a premium feature popularized by Emirates that I haven't seen a U.S. airline copy yet.
Hawaiian is marketing this mood lighting as evoking the constellations that guided Polynesian voyagers at night. This is part of the design strategy that the airline created with famed consultant Teague to honor Pacific naval navigation in a modern aircraft.
Economy class on Hawaiian’s Boeing 787 Dreamliner
In addition to business class, the Dreamliners will boast 266 economy seats in an industry-standard 3-3-3 configuration. The airline tapped Collins Aerospace to deliver the manufacturer's popular Aspire seat in coach.
Hawaiian touts that these seats feature more shoulder and hip room thanks to a modern design, but they're not nearly as well padded as some other economy seats in the skies.
While most seats will offer 31 inches of pitch, 79 economy seats will be sold as Extra Comfort, offering 4 more inches of pitch, additional legroom and access to universal AC outlets.
All coach seats, including those in the Extra Comfort section, will feature USB-A and USB-C charging ports, as well as 12-inch seatback TV screens.
Nose-to-tail features on Hawaiian’s Boeing 787 Dreamliner
Hawaiian likes to infuse local culture into the passenger experience, and that design ethos is very much making its way on board the carrier's new Dreamliners. "We pushed for customization of little details that others wouldn't have thought of or bothered with," Mannis said.
The welcome area next to Door 2L is inspired by Hawaii's native wood grains, while the purple overhead light in this area is patterned like a local flower.
The nose-to-tail mood lighting supposedly reflects scenes from the Hawaiian archipelago, including soft daylight and soothing sunrises and sunsets. The carpeting's deep aqua color is designed to give an ocean vibe.
Other touches include the Hawaiian language integrated into the seat numbers and on placards throughout the plane. Even the lavatory occupancy signs are designed with Hawaiian dresses and shirts for the female and male figures.
No matter where you look, you'll easily recognize that you're flying with Hawaiian Airlines.
What’s missing on Hawaiian’s Boeing 787 Dreamliner
Several notable things are missing from Hawaiian's new Dreamliners.
The first is a premium economy cabin. This cabin hassoared in popularity in recent years, as it offers an elevated experience that largely mimics domestic first class without breaking the bank for a lie-flat business-class suite.
The Big Three U.S. airlines all fly jets equipped withpremium economy on select long-haul routesto Hawaii, yet the state's flag carrier decided not to invest in this cabin on the Dreamliner.
"Our sense was that the demand was such that the cabin would have to be quite small," Mannis said. He said that a one- or two-row premium economy cabin wouldn't be economically viable because of all the extra bulkhead and galley space that would be necessary to support such a product.
Furthermore, Hawaiian's Dreamliners won't feature Bluetooth connectivity to pair your AirPods or other wireless headphones with the Panasonic-powered seatback entertainment system. That's a shame for a brand-new plane delivered in 2023.
Another missing amenity is power outlets in the standard economy seats. However, that was an intentional choice on Hawaiian's part — partly to convince some flyers to upgrade to the Extra Comfort seats, which do feature outlets.
Finally, the Dreamliners will not initially be fitted with Wi-Fi. Though Hawaiian has partnered withElon Musk's Starlinkto offer fast and free Wi-Fi across its medium- and long-haul fleet, the Dreamliners won't feature internet access until "the next year or so," according to Mannis.
As surprising as it may seem, Hawaiian is prioritizing other planes for Starlink installations before the Dreamliner.
Bottom line
Hawaiian's Dreamliners look like a massive improvement compared to its existing Airbus A330s, especially for those seated in the pointy end of the plane.
With a top-notch product that features direct aisle access and sliding doors, Hawaiian will soon offer one of the best premium products on routes to and from Hawaii.
Hawaiian will take delivery of its first of 12 Dreamliners in November, with the remaining deliveries planned through 2027.
The airline will start flying the planes to the West Coast, where it operates maintenance bases, before deploying its 787s on longer routes to Boston, Sydney and beyond.
Related reading:
- When is the best time to book flights for the cheapest airfare?
- The best airline credit cards
- What exactly are airline miles, anyway?
- 6 real-life strategies you can use when your flight is canceled or delayed
- Maximize your airfare: The best credit cards for booking flights
- The best credit cards to reach elite status
- What are points and miles worth? TPG’s monthly valuations
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.
FAQs
What is the best business class seat on 787 Dreamliner? ›
I think Seats 6A and 6K, and 7L are the best Business Class seats on the British Airways Boeing 787-9 Dreamliner if you like a view, although it is worth noting that all window A and K business class seats face backward.
Does Boeing 787 have flat beds in business class? ›As a general rule, most airlines install business class lie-flat seats on larger, twin-aisle aircraft — such as Airbus A330, A350 and A380, and Boeing 767, 777 and 787 Dreamliner aircraft.
How many points does it take to upgrade to first class on Hawaiian Airlines? ›First Class | Award Amount |
---|---|
First Class 1 | 40,000 |
First Class 2 | 110,000 |
Upgrade 1 | 25,000 |
Upgrade 2 | 50,000 |
This is the seat map for the 246-seat B787-9. There are 40 Business Class, 14 Premium Economy, and 192 Economy Class seats.
What are preferred seats on 787 Dreamliner? ›Guest capacity | 320 seats, 16 Business, 28 Premium, 276 Economy |
---|---|
Preferred seat pitch | 89 cm / 35 in |
Economy seat pitch | 79 cm / 31 in |
Lavatories | 9 (1 Business, 2 Premium, 6 Economy) |
Engine | General Electric GEnx |
Hawaiian's 300-seat 787 features its newest premium product, Leihōkū (garland of stars): 34 suites that envelop guests in a tranquil, elegant space with fully lie-flat seating, an 18-inch in-flight entertainment screen, personal outlets, wireless charging and direct aisle access.
Which row in business class is best? ›The best seats in Business Class
In Business Class, I'll always book a window seat (with the seat next to the window) at least one row away from the galley and lavatories. Bulkhead seats offer more room but I would only choose these if they're not near the galley/lavatories, or if they have doors.
- Priority check-in, security and boarding.
- Premium seats, including more space and lie-flat beds.
- Lounge access.
- Complimentary alcoholic beverages and enhanced food options.
- Amenity kits.
- Dedicated overhead space for your carry-on luggage.
The best seats are the window seats in a mini-cabin, so 6A, 7A, 6L, and 7L. Also, we recommend the last row of the main cabin, so the window seats 5A, and 5L. Read our American Airlines 777-200 business class flight review.
What is so special about Boeing 787 Dreamliner? ›This high aspect ratio wing design combined with efficiency enhancing raked wing tips allow the 787 to be one of the fastest commercial aircraft (Mach 0.85 cruise speed) while consuming less fuel than today's comparably sized aircraft.
How much is business class on the Dreamliner? ›
We found pricing of $5813 for Premium Economy and a whopping $12,551 for Qantas Dreamliner business class. Of course, for shorter routes, you'd be looking at considerably cheaper fares.
Is Dreamliner bigger than 777? ›The Boeing 777 series is larger than the 787 and thus can carry more passengers. The 787-10 has a higher capacity than the smaller 777-200 series. However, it falls short of the larger 777-300 models by 66 passengers in a typical two-class configuration.
Can you bid to upgrade on Hawaiian Airlines? ›General. What is Bid Up? Bid Up gives you the opportunity to upgrade to our First Class (North America routes only) or Business Class (International routes only) by making an offer online. You can make an offer up to 28 hours before departure on eligible flights operated by Hawaiian Airlines.
Can you get free upgrade on Hawaiian Airlines? ›Revenue tickets (all Main Cabin fare classes, excluding Main Cabin Basic) and flight award tickets are eligible for the complimentary upgrade, subject to seat availability.
How do you get bumped up to first class on Hawaiian Airlines? ›Upgrade your existing reservation to First/Business Class within 24 hours up until the minimum check-in time prior to departure via a guest services agent at the airport. Please note that an upgrade fee will apply. Day of Departure upgrades are offered on a space-available basis.
Is 787 Dreamliner comfortable? ›The 787 promised passenger comfort
One of the promises of the 787 was improved passenger comfort. There are several improvements in this area, including higher cabin air pressure. The cabin is pressurized at 6,000 feet, as opposed to 8,000 feet on most other aircraft, including the 777.
Generally speaking, the Boeing 777 offers a more comfortable passenger experience. This is because it is somewhat larger than the 787 and has higher capacity, leading to more room in terms of seating comfort.
What is the best upper class seat 787? ›The best seats, without question, are on the A side – where passengers face a wall, rather than facing other passengers.
What is the best economy seat on 787 Dreamliner? ›Best United Economy Class Seats to pick on Boeing 787s. By far, the best seats to pick on United's Boeing 787 fleet (both the 787-8 and the 787-9) are seats 27A and 27L. Row 27 is the emergency exit row for the economy class cabin.
Is 787 cabin quiet? ›The Boeing 787, for comparison, was quoted as 72.7 dB and the Airbus A350 at 74.9 dB. Internal noise is not something that is extensively measured or studied.
Do pilots like the 787? ›
From a pilot's perspective, the Dreamliner is the most comfortable Boeing ever designed. It is very spacious, with several environmental improvements that make it quiet enough to occasionally hear another plane passing by 3000 feet below on a dark night over the ocean.
How do I get the best out of business class? ›- Choose the best seat for you. ...
- Be well-rested. ...
- Check in online. ...
- Show up early and use the lounge. ...
- Dress on purpose. ...
- Use the fast-track security and boarding gates. ...
- Business during the flight. ...
- Settle in.
The general rule of thumb when it comes to the business class dress code for most is smart casual, so you can still get away with your comfy flying pants however thongs (flip-flops), beachwear or clothing with offensive images or slogans are not permitted.
What is the most space efficient business class seat? ›OPTIMA is the most space efficient direct aisles access high-end business class solution. It offers a unique balance between passenger comfort and airlines revenue efficiency.
What benefits do you get with business class? ›- Priority billing. ...
- Additional baggage allowance. ...
- Business class waiting room. ...
- Priority boarding. ...
- Bigger and better seat. ...
- Luxury dinner. ...
- Services and facilities. ...
- Be the first to leave the plane.
Yes, international and domestic business class receive complimentary drinks — including a variety of beers, wines and spirits to complement the food menu. Note that short flights might not offer a full drink service.
Do people change into pajamas in business class? ›From personal observation, at least half of all business class passengers who are given pyjamas don't change into them. Might be because they're already wearing tracky-dacks and a T-shirt, and for those who don't know, the dress standard among business-class travellers is not as high as you might expect.
How to behave in business class? ›- Don't drink billions of bellinis. ...
- Don't clean your bare feet with the hot towel. ...
- Don't get angry if your nuts are served in a packet. ...
- Don't post a photo of your boarding pass on Instagram. ...
- Don't wear activewear in the lounge. ...
- Don't wear wireless in-ear headphones while you sleep. ...
- Don't ask other passengers to move.
More Space. On a short daytime flight, it's nice to have extra space, though not completely necessary. On an overnight flight, however, extra legroom is a necessity, especially if you're hoping to get some sleep. Most business class seats can be fully reclined to a flat, bed position.
What are the best seats on ANA Business Class 787-9? ›The 192 seats on the 787-9 are arranged in a 3-3-3 configuration, with the best seats being in rows 20 or 28. This is due to the extra legroom from the exit row or bassinet.
Are premium seats on Dreamliner worth it? ›
With Tui Dreamliner premium seats, these queues become a thing of the past. Fast-track security means that you get to skip the long lines and get to your boarding gate as quickly as possible. If long queues don't really figure in your holiday plans, then opting for premium is certainly the answer.
Does 787 Dreamliner have business class? ›KLM's Boeing 787-9 Dreamliner offers 30 lie-flat seats in Business Class, 48 recliner seats in Premium Economy Class, and 216 seats in Economy Class. Located in one cabin in the front section of the plane, the 30 Business Class seats are spread over 8 rows and arranged in an excellent 1-2-1 reverse herringbone layout.
What is the most popular 787 model? ›The Boeing 787-8 Dreamliner is one of the most popular models of the Boeing 787. It features a stretched fuselage design that makes it incredibly efficient and able to produce improved fuel economy than other aircraft in its class.
Where is the best place to sit on Boeing 787-9 Dreamliner? ›Best United Economy Class Seats to pick on Boeing 787s. By far, the best seats to pick on United's Boeing 787 fleet (both the 787-8 and the 787-9) are seats 27A and 27L. Row 27 is the emergency exit row for the economy class cabin.
Where is the best seat location in business class? ›The best seats in Business Class
In Business Class, I'll always book a window seat (with the seat next to the window) at least one row away from the galley and lavatories. Bulkhead seats offer more room but I would only choose these if they're not near the galley/lavatories, or if they have doors.
Business class on the AA 787-9 is in one large cabin featuring eight rows of seats (seven in the center section) in a 1-2-1 configuration, for a total of 30 seats. American uses the Collins Aerospace Super Diamond seats, a reverse-herringbone seats which provides excellent levels of comfort and privacy.
Do you get a meal on the Dreamliner? ›On all our long-haul flights - that's flights over seven hours - we provide complimentary meals, which are accompanied by your choice of wine. When your inflight meal is served, you'll get a water cuplet on the tray, and the Cabin Crew will serve your choice of red, white or rose wine.
What are the benefits of the Dreamliner? ›The 787 family reduces fuel use and CO2 emissions by 20-30% and has a 60% smaller noise footprint than the models they replace. Because of its fuel efficiency, the 787 can fly further than its predecessors and has opened more than 50 new non-stop routes around the world.
Is the Dreamliner all inclusive? ›On a Dreamliner flight your meals and drinks are all complimentary, so you don't have to worry about spending a small fortune on plane snacks if you don't want to! The type of meal you get will depend upon your flight times, so you'll likely be served breakfast or an evening meal.
How safe is Boeing 787 Dreamliner? ›Answer: Yes, the 787 is a safe airplane. The design has been tested and certified.
How much do 787 Dreamliner pilots make? ›
Annual Salary | Monthly Pay | |
---|---|---|
Top Earners | $108,980 | $9,081 |
75th Percentile | $95,800 | $7,983 |
Average | $84,505 | $7,042 |
25th Percentile | $75,800 | $6,316 |